Return Policy

Return and Refund Policy

Thank you for shopping at JokerGreeting.ca! We want you to be fully satisfied with your purchase. If you’re not, we’re here to help. Please read our return and refund policy below for details.

If you’re not completely satisfied with your purchase, we’re here to help! Returns are accepted within 30 days of purchase as long as the item is unused, in its original condition, and in the original packaging. Certain items like gift cards and digital products are non-returnable.

To initiate a return or if you receive a defective item, please contact us at richard@vipmp.ca. Once your return is received and inspected, we’ll process a refund to your original payment method within 5-10 business days. Please note that return shipping costs are non-refundable unless the return is due to our error.